After-Hours

In the event of a medical emergency, please contact the Campus Police at 781.283.5555 or dial 911.

Otherwise, please call our office at 781.283.2810 to connect with an on-call provider who can answer your medical questions.

After Hours Care Info

On-Call Clinicians Available 24/7 for After Hours Care

What if I need help when Health Services is closed?

Call our office at 781.283.2810 where you can connect with an on-call provider who can answer your medical questions.

Our on-call service is available 24/7 when Health Services is not open. When you contact our on-call service, you will first speak with an answering service to provide basic information and the reason for your call. Upon sending your message, a provider will contact you within 20 - 30 minutes and provide medical advice. Please note that our on-call providers can see your medical records in order to easily communicate information with Health Services and allow us to follow up if necessary.

 

*** For any medical emergencies that cannot wait for a call back from our on-call provider, please contact the Campus Police at 781.283.5555 or dial 911 immediately.

What can the on-call clinician help me with?

Our on-call clinicians can help provide treatment advice and options for any medical questions or concerns.

 

These medical issues include but are not limited to : 

  • Symptom Management including Flu/COVID-19 Symptoms, Rashes, Etc.
  • Symptom Review including "Red Flag" Symptoms that Indicate When to Follow Up
  • OTC Medication Reccomendations
  • Whether to Seek Care at the Emergency Department or at Urgent Care
What can the on-call clinician NOT help me with?

Our on-call clinicians cannot help with routine matters that can typically wait until the next business day.

 

These routine matters include but are not limited to : 

  • Medication Refills
  • Scheduling Appointments
  • Forms & Paperwork
  • Protocols/Inquiries Specific to Wellesley College

 

*** Please remember that our on-call clinicians are affiliated with Newton-Wellesley Hospital and may not have specific information concerning Wellesley College readily available.

What if I need help in-person when Health Services is closed?

You may seek medical attention at your local urgent care center or emergency department. If you are unsure whether or not you should be evaluated, you may speak with our on-call clinicians who can better advise and further assist you.

 

Local Urgent Care Centers/Emergency Departments : 

  • Partners Urgent Care - Natick
    • Location : 219 North Main Street in Natick, MA
    • Phone Number : 774.231.1977
    • Hours : 9:00 AM - 9:00 PM (All Week)
    • Distance : 2.9 Miles Away
  • Newton-Wellesley Hospital (Emergency Room)
    • Location : 2014 Washington Street in Newton, MA
    • Phone Number : 617.243.6193
    • Hours : 24 Hours (All Week)
    • Distance : 3.9 Miles Away
  • Newton-Wellesley Orthopedic Walk-In Clinic- for musculoskeletal injuries! 
    • Location : 978 Worcester St in Wellesley MA
    • Phone Number : 617.219.1280
    • Hours : 8:00 AM - 8:00 PM (M-F); 8:00 AM - 1:00 PM (Saturday, Sunday)
    • Distance : 1.2 Miles Away
  • Newton-Wellesley Waltham Walk-In Clinic
    • Location : 9 Hope Avenue in Waltham, MA
    • Phone Number : 617.243.5590
    • Hours : 10:00 AM - 6:00 PM (M-F); 9:00 AM - 5:00 PM (Saturday); 9:00 AM - 2:00 PM (Sunday)
    • Distance : 7.4 Miles Away

How Would I Know if I Need Urgent Care Vs Emergency Care?

Here are a few example scenarios provided by BayCare to help you decide whether Urgent Care or Emergency Care is needed.

Other Important Contacts

Campus Police (Emergency)

781.283.5555

Campus Police (Misc.)

781.283.2121

Poison Control Center

800.222.1222

Rape Area Crisis Center

800.842.8371

Suicide Prevention Hotline

988

Contact: Health Services Provided by Mass General Brigham Medical Group | 727 Washington Street Wellesley, MA 02481 | HealthMD@wellesley.edu | Office : 781.283.2810 | Fax : 617.831.7234 | Patient Gateway : https://patientgateway.massgeneralbrigham.org/