This is a recording of an April 2021 Career Conversation with Bess Chiu '03, Chief of Staff to the New York City Mayor de Blasio’s Chief Legal Counsel. In this role, she works collaboratively with senior policymakers in City Hall and executive agencies across City government on various issues including legal and policy matters. Bess has been at the center of the City’s historic COVID-19 response efforts, including: shutdown and reopening the City, reopening schools, creating a contact tracing system, working with businesses to establish Outdoor Dining, creating a vaccine command center, and much more. Bess has also inspired her team to engage directly with constituents through digital media to ensure they have a better understanding of COVID safety guidance through a podcast, website, Twitter, and monthly newsletter. Bess joined the Mayor’s Office as Associate Counsel in 2014 and previously served as an attorney for the Administration for Children’s Services.